Developed with loving attention to detail, tailor-made put through the acid test and constantly updated: This is how one could describe our Customer Relationship Management (CRM) system. With the introduction of this software, Andreas Mueller, owner and Managing Director of Lobster Experience, consequently adjusted the company towards the maintenance of client relationships. Meanwhile, he systematized the internal processes, simplified the documentation and defined new priorities. In this way, our 45.000 contacts within the tourism industry, the lifestyle branch and VIP community are successfully and efficiently administered and innovations can be transformed almost immediately. A situation, from which our clients profit of course.