To whom it may concern,
among many other challenges the travel industry face nowadays, opening and developing new markets still is one of the most difficult tasks companies have to face if they are willing to survive and generate additional revenues. However, the biggest challenge has not only been being able to open and develop new markets, but to create strong long term relationships that could allow companies to project growth and additional revenues. The German speaking markets were completely new for Hummingbird Travel and Astrid and her Lobster Destinations team not only managed to quickly increase our contacts in the market, but also developed strong relationships for us. Lobster Destinations has definitely the right contacts for boutique luxury DMCs in the German speaking markets and acts as the perfect door opener for us, leading to strong long term relationships. It is important for us to not only be present in the German speaking market through Lobster Destinations, but also on a personal basis. This is why Astrid and her sympathetic and highly professional team organized a week of sales calls for us in the market. This week of sales calls was well organized and structured, covering the most important areas of the market, and highly efficient with an excellent outcome in forms of immediate booking requests. I can only highly recommend Lobster Destinations, as the special concept of representation is unique; it delivers good value for money and is very tailor-made and personal. Astrid and the entire Lobster team are easy to work with, whilst staying highly professional, offering excellent communication skills and quick responses at all times – they simply know what they are doing. Lobster Destinations delivers good information exchanges about the market, always focusing on the goal of getting bookings confirmed and this is just what boutique luxury DMCs need to enter and develop a new market and target group for their product.